Business phone systems can be a great way of saving money and time. These systems offer many features that are not available in traditional telephone systems, such as call recording, voice mail, or auto attendant. These systems are easy to set-up and maintain.
These systems can be beneficial for small businesses or people who don’t have enough space or money to rent a physical office.
We have compiled a list with the top 10 cloud-based phone systems for small business so you can make an informed decision about which one will work best for you.
1) Novocall
Novocall, a business telephone system, supports lead-driven call generation. The suite of call automation tools includes a call-to-call widget and an autodialer. Call tracking can help improve the performance of your phone systems. You can also integrate it with productivity tools such as Salesforce or Google Analytics.
2 Grasshopper
Grasshopper, a virtual telephone system that entrepreneurs and small businesses can use, allows them to text, call, and send custom greetings. It also supports inbound fax and other faxing functions. The software offers virtual receptionist services, as well as calling features such extensions and call transfer.
3) Ooma
Ooma, a VoIP phone service provider for residential and commercial customers at a reasonable price, is Ooma. It offers advanced features like team messaging, video conference, and integrations to Zendesk and Salesforce.
4) Vonage
Vonage, an all-in one UCaaS, allows businesses to communicate directly with customers via voice, text messaging and video conferencing. Vonage offers more than 50 advanced calling features, including call flipping, automatic call distribution, business inbox, and call flip.
RingCentral
RingCentral, a cloud-hosted, unified communication system, offers many calling, collaboration, mobile features, and tools. You’ll have unlimited global calling, instant messaging and screen sharing as well as cloud call recording.
6) 8×8
8×8 integrates multiple communication methods, including video conferencing, mobile support, session initiation protocol SIP trunking and internet fax. 8×8 can also be integrated with other systems such as Outlook, Sugar CRM, Zendesk, and Sugar CRM.
7) Nextiva
Nextiva, a VoIP phone system that can be used by businesses and call centers, offers both cloud-based and on-premise solutions. You can use it for voice, video, chat, collaboration, SMS and chat. There are also dedicated platforms to support sales, customer service and remote workforce management.
8) Aircall
Aircall, a cloud phone system that integrates with call center software and CRM, supports call-driven workflows between sales and support teams. Aircall integrates with CRM and helpdesk software to make it easy for your agents to manage calls. Aircall features include call queueing and a shared inbox. Contact management is also available.
9) Toky
Toky allows businesses of any size to create virtual call centers using a virtual phone system. It includes a live button and power dialer as well as call monitoring that will assist sales agents with their outbound outreach efforts. Virtual phone numbers are available to more than 60 countries. This software allows you to expand your business globally.
10) Five9
Five9 is a cloud-based contact center software that can be used for both inbound and outbound calls. Customers can be reached via multiple channels, including phone, email, and chat. Smart Omnichannel Routing allows you to assign the correct representative to customers to improve customer satisfaction and facilitate communication.
Which business telephone system is right for you?
There you go!
Which business phone system should you choose?
No matter what phone you use, a business phone system can prove to be a great asset. It can increase productivity, improve customer care, and lower costs.
